Commercial facilities and security services
Allied Force Group supports commercial offices, business parks and multi-tenant buildings with cleaning, engineering and security held under one contract. Scope is written down per demise, so it is clear what sits with the landlord and what sits with the tenant, and presentation is set around the hours the building fills up.
Occupied offices and multi-tenant buildings judged on how they look and feel every morning. We hold cleaning, engineering and security under one contract so front of house, plant and access arrangements are coordinated rather than argued over.
Presentation before the first arrival
Cleaning and front-of-house cover set around the hours the building actually fills up.
Tenant and landlord clarity
Scope written down per demise so it is clear what sits with the landlord and what sits with the tenant.
Quiet engineering
Planned works scheduled around occupancy, with noisy or disruptive tasks moved outside core hours.
How a commercial building is covered
Front of house, cleaning, engineering and security sit under one contract, so cover is planned against the hours the building is actually used.
- 01Front of house and reception
- 02Daily and periodic cleaning
- 03Planned maintenance
- 04Reactive attendance
- 05Security and access
- 06Compliance records
- 07Waste and recycling
- 08Monthly reporting
How the day is planned
Cover is built backwards from occupancy, with the PPM planner and cleaning schedule held in CAFM. Cleaning and front-of-house hours are set around when the building fills and empties, periodic tasks are loaded into quieter windows, and noisy engineering work is moved outside core hours by agreement.
Where scope is usually argued over
Multi-tenant buildings create grey areas between landlord and tenant. We write scope down per demise at mobilisation: who cleans what, who holds plant responsibility, who authorises reactive spend, and what happens in shared areas and risers.
Managing change across the year
Occupancy changes, fit-outs and tenant churn all move the workload. Scope is reviewed at agreed intervals so cover, frequencies and access arrangements track how the building is actually being used rather than the original specification.
- Task records against the agreed cleaning specification
- PPM history per asset held in CAFM
- Reactive jobs with attendance and completion notes
- Access, visitor and incident records where applicable
Commercial facilities questions
What facilities services do commercial offices usually need?
Most offices need daily and periodic cleaning, washroom and waste provision, front of house, planned and reactive engineering across HVAC, power and fabric, and security cover or access control. Allied Force Group can hold those under one contract.
How is landlord and tenant scope separated?
Scope is documented per demise, setting out which tasks sit with the landlord's common parts and which sit inside a tenant's area, so recharges and responsibilities are settled in writing rather than argued after the event.
Can work be done outside office hours?
Yes. Cleaning, periodic tasks and disruptive engineering work are usually planned around occupancy, with access and permits agreed in advance so the building is presentable before the first arrival.
How is performance reported on a commercial contract?
Reporting is drawn from the CAFM record — planned tasks closed against tagged assets, reactive jobs with evidence, and audit findings against the cleaning specification — and reviewed at a scheduled contract meeting. The scope and delivery arrangements for a specific site are confirmed following a site review.