
Integrated FM
Integrated facilities management is the delivery of engineering, site services and security under a single contract. Allied Force Group holds the asset register, PPM planner and reactive helpdesk in one CAFM system, so one point of contact answers for the whole estate and one reporting pack covers every discipline.
Where several disciplines sit on the same estate, we can hold them under a single contract so scope, access and reporting stay consistent. Assets, PPM schedules and reactive jobs are held in a CAFM system so the record is one source rather than several. The exact mix of services, frequencies and management arrangements is confirmed following a site review.
Scope of integrated fm
Set-up and transition
- ✓Mobilisation planning against an agreed date
- ✓Transition from an incumbent provider
- ✓Asset verification, tagging and scope documentation
- ✓CAFM set-up with the asset register and PPM planner loaded
- ✓Access, permit-to-work and induction arrangements
Day-to-day coordination
- ✓CAFM helpdesk for job logging, priorities and audit trail
- ✓PPM scheduling by asset, using SFG20-aligned task sets where they apply
- ✓Reactive works triage, RAMS review and attendance
- ✓Supply-chain and subcontractor coordination
Assurance and reporting
- ✓Statutory and compliance task tracking with logbook entries
- ✓Consolidated reporting drawn from the CAFM record
- ✓Scheduled contract review meetings
- ✓Continuous improvement actions carried forward
One contract, one contact, one reporting pack.
Each discipline stays specialist, but scope, access and evidence are coordinated centrally so nothing falls between providers.
- 01Helpdesk and job logging
- 02Planned maintenance
- 03Reactive works
- 04Security
- 05Cleaning and site services
- 06Compliance and assurance
- 07Supply-chain coordination
- 08Reporting and review

Integrated FM questions
What does integrated FM include?
Integrated FM from Allied Force Group typically combines hard FM (mechanical, electrical and fabric maintenance), soft services (cleaning, waste, front of house and grounds) and security, coordinated under one contract with a shared helpdesk, one asset register and one reporting pack.
How is an integrated FM contract mobilised?
Mobilisation runs against an agreed start date and covers asset verification and tagging, CAFM set-up with the asset register and PPM planner loaded, access, permit-to-work and induction arrangements, personnel screening and TUPE consultation where it applies, and agreement of the reporting format before day one.
Who is the point of contact on an integrated FM contract?
Each contract has a single named point of contact for the client, with a documented escalation route behind them. The intention is that the client raises one call rather than chasing separate cleaning, engineering and security providers.
Can Allied Force Group take over from an incumbent provider?
Yes. Transition from an incumbent is planned as part of mobilisation, including asset verification, scope documentation and handover of statutory records. The arrangements for a specific site are confirmed following a site review.
Talk through integrated fm for your estate.
Send your requirements through the enquiry form, or call 020 7183 9055 or email sales@alliedforcegroup.com.
